INFORMATION PRIVACY POLICY

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1. Purpose and scope of data collection:
   Data collection on the website https://www.giangocimt.com.vn/ mainly includes: full name, email, phone number, and customer address. This information is required by Gia Ngoc for customers when registering to use services and for Gia Ngoc to contact and confirm service registration on the Company’s website.

2. Scope of information use:

• Gia Ngoc uses customer-provided information to:

  • Provide services to customers;

  • Send notifications regarding customer information exchange activities;

  • Contact and resolve issues with customers in special cases.

  • Personal information will not be used beyond the purposes of confirmation and contact related to transactions on https://www.giangocimt.com.vn/.

• In case of legal requirements: the Company is obliged to cooperate and provide customers’ personal information upon request from judicial authorities, including the Procuracy, Courts, and Police authorities investigating any customer’s violation of the law. Other than these cases, no one has the right to infringe on customers’ personal information.

1. Data storage duration:

• Customers’ personal data will be stored until there is a request for deletion. Otherwise, all personal information will be kept securely on the servers of https://www.giangocimt.com.vn/.

1. Individuals or organizations who may access personal information:
   Customers’ personal information may be accessed under the following cases:

• Employees of Gia Ngoc;

• Partners who have signed contracts to perform part of the Company’s services. These partners will receive information as agreed in the contract (either partially or fully) to assist users in using services provided by Gia Ngoc;

• Provided to competent state management authorities upon request.

1. Address of the entity collecting and managing personal information:
   Gia Ngoc Medical Technology Investment Co., Ltd.
   Address: No. 7H3, Alley 130 Xuan Thuy Street, Dich Vong Hau Ward, Cau Giay District, Hanoi
   Tax ID: 0106819416
   Website: https://www.giangocimt.com.vn/
   Email: info@giangocimt.com.vn

2. Means and tools for users to access and modify their personal data:

• Customers have the right to request modification or deletion of their personal information via the website https://www.giangocimt.com.vn/.

• Customers have the right to submit complaints to the website administration. Upon receiving such feedback, Gia Ngoc will verify the information, and if accurate, take appropriate measures to resolve it.

1. Commitment to protect customers’ personal information:

• Customers’ personal information on https://www.giangocimt.com.vn/ is absolutely confidential under Gia Ngoc’s personal information protection policy. Collection and use of information are only carried out with customer consent, except in cases required by law.

• Personal information will not be used, transferred, provided, or disclosed to any third party without the customer’s consent.

• In the event of a server hack resulting in the loss of personal data, Gia Ngoc is responsible for promptly notifying the authorities for investigation and informing the affected customers.

• Website administration requires individuals registering as customers to provide complete personal information such as full name, email, phone number, and address and be legally responsible for this information. The website administration will not be responsible for or resolve complaints related to customer rights if it is found that the personal information provided during initial registration is inaccurate.